Privacy Policy

Design Chambers is committed to protecting and respecting your privacy, should you have any concern with our policy or practice please do not hesitate to contact us directly.

 Last updated January 2018

This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us in relation to the websites www.thedesignchambers.co.uk and www.thedesignchambers.com (the “Site”)

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information we may collect from you

We may collect and process the following data:

Information provided by you on completion of forms on our site. This could include information provided when accessing our site, subscribing to our services or requesting further information.

Survey data which you have completed for our research purposes.

Details of your visits to our site, including but not limited to traffic data, location data and the resources you access.

We will not sell, rent, distribute or disclose information about you as an individual or your personal usage of our site without your consent or unless required or permitted to do so by law. The Information we may gather include names, delivery address, e-mail address, telephone number and personal preferences.

We do not store credit card details nor do we share customer details with any 3^rd parties.

Information monitoring

 In order to provide efficient, client focussed websites, we use the standard practice of monitoring data behaviours on our website. This data may include information such as your computer’s Internet Protocol (“IP”) address (these remain anonymous as we receive no personally identifying data from them), domain address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. For this type of data collection, monitoring and analysis we may also use third party services such as, but not limited to, Google Analytics.

Information sharing

We adhere to the Data Protection Act 1998 and do not pass on your details to third parties without your consent, except:

Where required or authorised by law;

To implement the terms of any agreement we have with you;

To assist the lawful investigation of a law enforcement authority;

To protect the rights, property or personal safety of another Design Chamber’s client, any member of the public or Design Chambers;

The assets and operations of the business are transferred to another going concern or

As otherwise described in this Privacy Policy

Communications

We may use your Personal Information to contact you for the purpose you intended and to contact you to offer further communications from us. If you do not wish to receive further communications from us you will always be given the opportunity to unsubscribe.

Users contacting this website and / or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure for to email submissions but users are advised that they use the form at their own risk.

Email newsletters

You are able to subscribe to our e-newsletter by completing the form on our site or by requesting a newsletter via e-mail. Subscription is at your discretion. Email newsletter and marketing campaigns may contain tracking facilities within the actual e-mail. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include (this is not a comprehensive list); the opening of e-mails, forwarding of e-mails, the clicking of links within the-mail content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed in the footer of each e-mail campaign.

Links to other websites

Our Site contains links to external websites, we are not responsible for the practises of other websites. This Privacy Policy relates only to Design Chambers Ltd.

Use of Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of our site. The list below explains the cookies we use and why.

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site by better understanding how people us it. These persistent cookies hold the following data:
to distinguish users, the cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. See an overview of privacy at Google.

The data collected through Google Analytics will be connected to any existing user data held and this includes the anonymous user ID of logged-in users and this feature will operate across multiple devices.

YouTube Videos

This cookie helps track the number of views for a particular video. The cookie will track user preferences and serve up related content or adverts within an embedded YouTube video.

Multimedia-related cookies

A cookie to detect the initial bandwidth of a viewer’s computer or device and which helps significantly improve rendition selection. Another cookie to collect information about the quality of the video delivery and which enables the multimedia support and development teams to monitor and improve the quality of service and to troubleshoot video quality issues.

Most web browsers allow some control of most cookies through the browser settings.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but we politely remind you that unfortunately no method of electronic storage or transmission of information via the internet is 100% secure. We will strive at all times to safeguard your Personal Information but cannot guarantee absolute security.

Changes to this Privacy Policy

This Privacy Policy is effective as of 20 January 2017 and will remain in effect except with respect to any change in its provisions in the future, which will be in effect immediately aster being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the service after we post modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Any changes we may make to our privacy policy in the future will be posted on this page. By continuing to use our site, you shall be deemed to have accepted such changes.

Contact Us

If you have any questions about this Privacy Policy, please contact hello@thedesignchambers.co.uk